All products are treated with the utmost care, so as to preserve their organoleptic properties. Shipment is by courier in refrigerated vehicles or by packaging the products in wrappers that maintain the proper temperature for preservation.
If paid by bank transfer, the goods are sent once the amount is actually credited to the bank account (usually within 3-4 days). Otherwise, the goods are sent within 48 hours after placing the order. If the product is not available when ordered, it will be sent as soon as it becomes available, within a week at the most. We do not accept any responsibility for non-delivery on account of the courier.
If the product received does not correspond to what was ordered, it can be returned with shipping totally at our expense.